what are the nature of work of an Information Technology Staff?

i need to know what are the things they have to do inside the office.what are the responsibilities of an IT.is the computer technician is under the IT section?why?How?

investigating hardware and software issues, backing up server to tapes, network management, answering easy and hard questions, deep freezing computers, setting up new computers, maintain Novell, reset and make logins, install new hardware… credentials you need… CCNA or CCNP, A+, and Microsoft and UNIX server admin certificates

US Navy Information Technology

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